Tag Archive for: urban management

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Q1 REVIEW, WINTER PREPARATION & WHEELIE BIN SAFETY

As we move into the cooler months, we’re looking back and highlighting the efforts made during Q1 to keep the Strand Business Improvement District a safe and clean place to live, work and visit. At this time, we also start preparing for winter with all the necessary maintenance to public space, and we ask you to take care of your property and business by doing the same. Lastly, we offer our safety tips for your wheelie bin, which can become a security hazard, especially as our daylight hours decrease.

Looking back at Q1

For Quarter One 2024, we focused on maintaining a safe environment through our security initiatives, which include ensuring bin-pickers and loiterers are monitored and dealt with.  Additionally, the Strand Business Improvement District’s cleanliness was a priority, with our cleaning services ensuring a well-maintained space through initiatives such as emptying public bins on time and cleaning public gutters when needed. You can learn more about what we accomplished this quarter below.

Wheelie Bin Safety

Learn how to keep your wheelie bin and property safe, or replace a lost bin, with these helpful tips.

Keeping your wheelie bin secure benefits both you and the community. Clearly marking your bin with your house number or address increases the chances of its safe return if it gets misplaced. But security goes beyond just the bin itself. To ensure your overall safety, be mindful of what you throw away. Avoid discarding medication bottles with your name or address visible. Shred any personal documents before disposal to prevent identity theft.

Bin placement also plays a role in security. Leaving your wheelie bin too close to walls or fences creates a potential climbing aid for trespassers. Ideally, store your bin in a designated area, like a garage or shed, whenever possible. If not, position it in a well-lit, open area away from fences and walls. By following these simple tips, you can keep your wheelie bin secure and reduce potential security risks around your property.

Winter Readiness

The crisp air and cosy vibes of winter are fast approaching, but so are the challenges of rain, wind and potential disruptions. Don’t get caught off guard! We’ve got you covered with essential tips to navigate the season seamlessly. 

From keeping your property prepared and business functioning smoothly, to staying safe on the roads, these handy suggestions will help you embrace the winter flow. 

Renewal of the Strand Business Improvement District

Great news for Strand! The City of Cape Town Council has approved the renewal of the Strand Business Improvement District for the next five years. This renewal signifies the continued commitment to enhancing the area’s safety, cleanliness and overall prosperity.

You can expect to see the positive impacts of the renewal through initiatives such as:

Enhanced security: Continued investment in security measures and crime prevention programs will help to create a safer environment for everyone.

Increased cleanliness: Consistent cleaning services and beautification projects will ensure a well-maintained and attractive district.

Economic development: The improvement districts will continue to work towards attracting new businesses, fostering economic growth, and creating a thriving environment for existing businesses.

By working together, the Strand Business Improvement Districts and property owners can keep the area vibrant and thriving.

You can view the approval letter for the extended term here.

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Welcoming 2024 – Let’s Create A Better Strand Together

strand bid

Working together with residents, local businesses and urban management specialists to create a rich urban environment where the Strand community can thrive, we – the Strand Business Improvement District – welcome 2024 with the new challenges and opportunities it will provide. Together with the City of Cape Town, our partners, outreach initiatives and you, we will continue to strive towards reinvigorating our urban environment.

Aligned in our collective mission, we are committed to cultivating a thriving urban ecosystem that is safe, accessible and inviting to all the workers, visitors and community members of our district. We are unwavering in our commitment to the property and business owners of our area and intend to consolidate and elevate our services based on the successes of last year.

Please feel free to contact us at any time with queries or concerns and be reminded of our 24-hour security control room number for public safety incidents.

For Public Safety Emergencies Contact:

24-hour Geocentric Control Room: 021 565 0900

Let’s embark on this journey together, embracing the challenges and opportunities that 2024 presents, as we collectively shape the future of our Strand community. Together we can create a stable, safe, clean area that is prosperous for our community both economically and socially.

Safety & Fire During the Hot, Dry and Windy Cape Town Summer Months

Cape Town fire season occurs from November through May. Here’s what you need to know to stay safe.

Cape Town is notoriously prone to wildfires that occur in natural vegetation when it is hot and dry in the summer months, which coincide with the windy season – creating ideal conditions for wildfires to occur and quickly get out of control. This season has already been earmarked to be the worst fire season in 8 years.

Cape Town fires are particularly common in the Table Mountain National Park due to the natural conditions in our fynbos ecosystem. But, homes and businesses are not exempt from danger, as any fire can spread quickly and far – up to tens of kilometres from the source. It is most important to keep your home, family and business safe, protecting life and property, as our urban living spaces share a boundary with the national parks in many parts of Cape Town and the Western Cape.

By 18 January 2024, there had been a total of 22 new fire incidents, with SANParks firefighting teams demonstrating swift response and effective containment. This influx has occurred particularly in the southern section of Table Mountain National Park, in Kalk Bay, Oceanview and Red Hill areas, as well as in the north of the park, in the Signal Hill and Pipe Track areas, posing significant risk to the communities living adjacent to the park, particularly with hot temperatures and strong wind conditions being experienced.

Fire Safety Precautions & Interventions

In Cape Town, there are various organisations in place to manage fire safety and interventions that should be taken, both to avoid fire and to control it when it happens. 

Home and work checklist for fire safety

  • Always have a “grab bag” with your important documents in it such as birth certificates and passports.
  • Make sure that all your insurance documents and other important documentation are backed up securely to the cloud.
  • Assign tasks to family members or staff such as placing pets or kids in the car and driving them to safety at a friend’s house out of smoke danger.
  • Run fire drills so that everyone is prepared in an emergency.
  • If you need to stay and help fight fires, cover your head, nose and mouth and protect your eyes with goggles. Wear good shoes and gloves.
  • Wetting the roof and gutters can stop hot ash from burning the roof.
  • Keep grass cut as short grass helps slow down fire.
  • Keep a hose pipe rolled up and ready to put out fires.
  • Keep a fire extinguisher in kitchens and train staff or family members how to use it.
  • If you volunteer on the mountain in a wildfire, take a spade  –  this helps to beat out fire or throw sand on smouldering grass tufts.
  • Always remember, your safety is first and if you are not properly trained, call for assistance. 

Each year, the City of Cape Town’s Fire and Rescue Service contracts the use of two Huey helicopters and a Cessna 182 spotter plane to support its firefighting efforts. These aircraft allow for mountain wildfires to be combated in inaccessible areas that pose a serious risk to property and life.

For the first time since using the aerial appliances, they are now branded this season, clearly identifiable as City resources.

Emergency & Contact information

Fire and Rescue Service Department

24-hour emergencies:

Telephone: 107 (landline) or 021 480 7700 (cellphone)

General fire safety enquiries:

Telephone: 021 590 1971 / 021 590 1975

To report a fire in the Table Mountain National Park

Please call:

  • Hotline: 086 110 6417 or
  • The City’s Regional Fire Control No: (021) 590 1900
  • Newlands Fire Base: Tel: +27(0) 21 689 7438

Fire Prevention Tips

There are simple preventatives we can all pay heed to – such as not lighting a fire or braai on a hot and windy day, and never extinguishing a cigarette out of doors, such as out of a car window, in grass or when hiking.

For property owners, ember-proofing any area requires the removal of all flammable plants up to 7m from a building, as well as overhanging branches. Checking and cleaning gutters and roofing for debris is important too. 

Other interventions that you can implement on a larger scale include considering your construction materials if you are remodelling and supplementing them for fire-resistant alternatives. You should also ensure full continued compliance with all local and national fire safety codes and think about installing fire protection systems such as overhead sprinklers. 

Unfortunately, despite all the precautions, a fire can happen to any size business at any time. That is why protecting your employees and your property should be a top priority. Following the above steps will help you avoid any fires breaking out and minimise fire-related damages. While there may be no such thing as truly “fireproof,” these guidelines are an excellent starting point for safeguarding your business. 

Resources

Western Cape Government

City of Cape Town

Sanparks

Facebook

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Strand Business Improvement District 2023 Roundup

Strand Business Improvement District

It’s been another year of successes and tackling challenges head-on for the Strand Business Improvement District. As part of our renewed commitment to public safety and urban cleaning and management, we persist in leading the way toward the continuous improvement of Strand as a thriving business and residential hub.

Our CID team has increased their presence on the ground, resulting in improved statistics across the board for 2023. We’ve driven more kilometres in our patrol vehicles, engaged with more members of the public and attended to more service requests and urban defects than ever before. We’ll continue with this increased presence in the community in 2024 and the years beyond.

This year, with 51 CIDs now in operation in the City of Cape Town, the new CID by-law and policy has come into effect. Geocentric, who has now been working with city improvement district initiatives for more than 2 decades, is proud to be responsible for over 25% of the total CIDs in operation. 

In addition to taking care of the public’s safety and urban cleaning, our CID placed a focus on safety across Strand in 2023. These urban improvement projects will be continued throughout 2024, in line with the goal of continuously upgrading our community. 

2023 Strand Business Improvement District Stats

“Despite the challenges of a struggling economy, ongoing load shedding and higher fuel prices, the aim of the SBID remained focussed on delivering top-up services to the public spaces of Strand throughout the year,” says Gene Lohrentz of Geocentric Urban Management, tasked with the delivery of our City Improvement District services.

The SBID Board and Geocentric management team is committed to finding innovative, efficient and cost-effective ways to continue delivering on the vision for a safer, cleaner, well-maintained and vibrant community.  We look forward to more opportunities to make a tangible difference in 2024.

Safety Tips for the Holiday Season

As the festive season approaches, it is essential to prioritise safety at this time, as crime, accidents and fire hazards are usually on the rise during the holiday period.

Being mindful of potential risks and hazards can help safeguard you, your business and your property – from road safety considerations to vigilance against petty crimes in crowded business premises to more serious crimes such as hijacking and robbery. 

Along with keeping your personal safety in mind, if you are a business owner, it is imperative to be vigilant and proactive in implementing strategies that protect your assets, property and staff during the busiest time of year. 


Prevention is better than cure. That’s why we urge property and business owners to make every effort to prepare their properties, businesses, staff and themselves against opportunists and criminals with our safety tips below:

Emergency Numbers

Quick access to relevant emergency numbers can be the difference between life and death. We have compiled a comprehensive list for you to save and share for easy access to these numbers.

Once again, our 24-hour security control room is always available for your public safety emergencies.

Whatsapp group info 

If you’re interested in staying informed about our initiatives, as well as the newest developments in your improvement district, you can become a member of our SBID business WhatsApp group by:

• Sending a WhatsApp message to 081 869 8911.

• You will need to include your Name and Surname or the name of your business

• You will need to include your street address, which should be within the boundary of the CID

• We will add you to the relevant CID Community Group

Rules and regulations for communicating will be stipulated in the group.

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AGM Save the Date, new cameras for Strand BID & logging a service request

New CCTV cameras for Strand CBD

This October, we hold our Annual General Meeting (AGM 2023) to review the year’s activities and begin our planning for 2024/25. We hope all our members can attend. Non-members still have time to register. The new City of Cape Town CID by-law and policy came into effect on 1 July and that is available to view online.

The recent bout of storms and cold fronts experienced in the Cape have certainly added to the work of the CIDs, in particular in the way of road maintenance and fallen trees. We’d like to remind you at this time to assist us in providing effective service by logging a service request for any faults encountered.

Read more below.

Our AGM 2023 is coming up

All stakeholders are invited to a review of the year’s activities and planning for 2024/25.

Resolutions presented at the AGM can only be voted for by bonafide members. All non-members wishing to take part must be registered before 9 October.

View all AGM documents here.

AGM Details

Wednesday, 18 October 2023, 10:00

Friedman and Cohen, Corner of Main and Wesley Street, Strand

RSVP to info@strandbid.co.za

New cameras for Strand

New security cameras for Strand BID

The Strand BID has always operated as a relatively small City Improvement District (CID) with limited financial resources. Consequently, the CID lacked a night patrol service and a CCTV network. Geocentric, the management company for the CID, acknowledged the necessity for a deterrent against criminal activities like attempted cable theft and damage to public infrastructure. The solution emerged in the form of static CCTV cameras equipped with artificial intelligence for human detection. Whenever these cameras detect human movement during late-night and early-morning hours, an alert is triggered. This alert is then shared with our public safety provider’s control room and their patrol vehicles, which actively participate in patrolling the area as part of their routine neighborhood patrols. The alert is also shared with the Strand neighborhood watch. In that way, this collaborative approach means that whoever is on patrol that night, receives the alert first and has resources readily available, is able to investigate the movement and ascertain if there is any criminal activity involved.

This alert system has already seen the installation of six cameras strategically positioned in the CBD area, overseeing public spaces. An additional two cameras are slated for installation next year. This proactive surveillance system significantly enhances the safety and security of our area, aligning with the core mission of the CID to foster a secure environment for all residents and visitors.

New CID By-law & Policy

The new CID by-law and policy came into effect from 1 July, which serves “To provide for the establishment of City Improvement Districts; to provide for additional rates; and to provide for matters incidental thereto.”

The City of Cape Town’s by-law and policy regarding the establishment and management of City Improvement Districts has gone through several iterations over the years since the concept of a CID was first tested in the year 2000.

The latest revisions of the by-law and policy comes as more than 50 CIDs are now in operation.

The by-law is available to download online here at openbylaws.org.za.

Logging a service request with the City

You too can assist with urban management and the growing number of faults and service requests that the City and our CID deal with on a daily basis. By reporting water and electricity faults and other maintenance requirements such as potholes, missing road signs or blocked stormwater drains, through the correct channels, we and the City are able to attend to these service requests and log their status in an effective way.

There are multiple channels through which you can do this – the easiest being the online portal at capetown.gov.za/servicerequests, which is also now available in the City of Cape Town mobile app.

View all the steps to log a service request on the flyers below.

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First quarter 2023 updates + Meet the Strand Business Improvement District manager

Meet our Strand Business Improvement District manager! Grant Joseph is committed to making Strand better for our community, working tirelessly in his key role as our City Improvement District manager. ⁠ Grant can be contacted directly on 074 300 0353 or grant@geocentric.co.za. General CID enquiries can be directed to info@strandbid.co.za. For Public Safety Emergencies contact our 24-hour control room on 021 565 0900.⁠ ⁠ For other important contact numbers, visit strandbid.co.za/strand-bid.

2023 is well underway and as we embark on a year set to take our Strand Business Improvement District to new heights, we introduce you to our manager and share some important reminders from Strand BID and the City.

As always, our focus remains on developing a safe, accessible and welcoming urban ecosystem for all workers, visitors and community members in our district. We are firmly committed to supporting the property and business owners in our locality, and our aim is to build upon last year’s successes by strengthening and enhancing our services.

Meet our Strand Business Improvement District manager!

Read more
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Strand Business Improvement District 2022 roundup & safety tips for the holiday season

Strand Business Improvement District 2022

2022 has been a year for celebrating successes for Strand Business Improvement District and tackling new and ongoing challenges. We renew our commitment to providing top-up services to the City of Cape Town with a special focus on public safety, urban cleaning and management, continuing to lead the charge in the continual improvement of Strand as a residential and business area.

As we round up 2022 following our recent AGM held in November, we recap on the year’s work, successes and statistics.

Strand Business Improvement District’s achievements of the last year are a testament to the team’s commitment, experience and increased on-the-ground presence  –  led by the capable hands of Geocentric, who have been working with city improvement district initiatives since 2001 and responsible for a total of thirteen of Cape Town’s improvement districts from Salt River through to Strand, Tyger Valley and Wynberg.

“The rollercoasting aftermath of Covid lockdowns steadily calmed down in 2022, yet conditions remained difficult as significant increases in the cost of living and the continuous challenges of load-shedding remained at the forefront,” says Gene Lohrentz, director of Geocentric.

“In the face of these new challenges, the Strand BID board and management team have remained steadfast in our commitment to providing high-quality top-up services in Strand. Embracing and implementing adaptability into our vision now seems entrenched in our day-to-day operations as well as our strategic thinking.”

2022 Strand Business Improvement District stats

Strand Business Improvement District stats 2022
Strand Business Improvement District stats 2022

Stay safe this festive season

From increased fire hazards in Cape Town to countrywide holiday travel to seasonal crime spikes, there are many reasons to up our vigilance these summer months and to take the necessary precautions to stay safe.

Home and Work Checklist for Fire Safety

  • Ember-proofing any area, requires the removal of all flammable plants up to 7m from a building, as well as overhanging branches. Checking and cleaning gutters and roofing for debris is important too. 
  • Always remember, your safety is first and if you are not properly trained, call for assistance. 
  • Make sure that all your insurance documents and other important documentation are backed up securely to the cloud.
  • Assign tasks to staff and run fire drills so that everyone is prepared in an emergency.
  • If you need to stay and help fight fires, cover your head, nose and mouth and protect your eyes with goggles. Wear good shoes and gloves.
  • If you have access to water, wet the roof and gutters to stop hot ash from burning the roof.
  • Keep grass cut as short as possible as it helps slow the fire.
  • Keep a hose pipe rolled up and ready.
  • Keep fire extinguishers around that are regularly maintained and train your staff on how to use them safely and correctly.
fire safety Western Cape

Safety Tips To Prevent Property Crime

  • Ensure your property can be secured properly. This includes checking all locks, gates, doors, windows and roller shutters.
  • Ensure there are no gaps in your fence or perimeter wall or unintentional points of access to your business or home that may need additional security.
  • Make sure all bushes or trees close to your walls, gates and fences are trimmed, to avoid the possibility of intruders hiding or using them to access your property.
  • Adequate lighting around the perimeter of your property acts as a good deterrent
  • Connecting outdoor lights to timers and motion sensors act as an additional deterrent.
  • Have an alarm installed by a reputable security company with armed response.
  • The key to effective security lies in being able to detect a potential intruder before they gain access. Adding detection beams and sensors of electrical fences vastly contributes to property security
  • Ensure your alarm is in working order. Business and property owners should test their alarms at least once a month and should the system require servicing this should be arranged as early as possible.
  • Please ensure that all the key holder information is available and ensure that key holders are available and able to come out to the property should the alarm activate, and checking be required.
  • Don’t leave ladders, spades or tools outside as these can be excellent break-in tools.
  • Ensure that remote controls for automatic gates and garage doors are not left lying around.
  • Always be alert to vehicles or persons following you into your entrance or the parking area.

Road safety tips

  • Check your vehicle before travelling long distances  –  including tyre tread and pressure, oil and water, wind-screen wipers, headlights and brakelights and ensure your spare tyre, jack and emergency warning triangle are all intact and stored in your vehicle
  • Leave early to be prepared for road congestion during busy periods
  • Take breaks to avoid road fatigue which can cause accidents
  • Be aware of pedestrians particularly when passing broken down vehicles or public transport
  • Never drink and drive

Read more

Contact details

As the year draws to a close we remind you once again of our important contact details to report emergencies and incidents.

For Public Safety Emergencies contact our 24-hour control room

  • 021 565 0900 – Geocentric Control Room 

Emergency numbers

  • 10111 – SAPS (South African Police Services)
  • 107 – City of Cape Town Disaster Management

City Of Cape Town

  • General Enquiries: 0860 103 089 – Sms 31220 (Electricity)
  • Cable Theft: 0800 222 771
  • Roads And Storm Water: 0800 656 463 – Sms 31373
  • Metro Police & Traffic: 0860 765 423

Visit our Contact page for more details and  capetown.gov.za for more City of Cape Town Emergency Numbers.

Strand Whatsapp community group

Join our WhatsApp Community Group

If you are curious about the work we do and want to stay up to date with the latest developments in your improvement district, you will be able to join our SBID WhatsApp group by:

• Sending a WhatsApp message to 081 869 8911

• You will need to include your Name and Surname or the name of your business

• You will need to include your street address which should be within the boundary of the Strand Business Improvement District

• We will add you to the Strand Business Improvement District Community Group

Rules and regulations for communicating will be stipulated in the group.

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Update on our results for 2022!

In the last few months, we’ve been working hard on our most important goals all to make our community a safe, rich urban environment where our community can thrive. 

Here is what we have achieved so far:  

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Illegal Dumping: What It Is and How to Stop It

Did you know? That annually over 180 000 tons of waste are cleared from illegal dumping hot spots! That costs the city, and you as the taxpayer, a staggering R350 million a year just in clean-up. In other words, cleaning illegal dumping costs 20 times more than collecting waste from wheelie bins. That is why to create a clean, healthy and safe community we take our work tackling illegal dumping very seriously. 

“Illegal dumping is a severe problem that puts our community at risk of injury and illness and pollutes our ecosystem. In addition, illegal dumpsites can serve as magnets for other criminal activities,” says Gene Lohrentz, CEO of the urban management company, Geocentric. 

Here is what we have learnt when it comes to illegal dumping. 

What is illegal dumping?

Illegal dumping is the disposal of unwanted materials in inappropriate places. Be it household rubbish, building waste or industrial debris, improper disposal has disastrous effects on the environment, economy and community.

Our teams are dedicated to cleaning our community and have cleaned thousands of cases of illegal dumping in the last year!

Protecting Property Values

Our daily work with the City of Cape Town’s (COCT) Solid Waste By-law Enforcement Unit protects our district from plummeting property values. By cleaning, we keep our community member’s properties safe by preventing pest issues, blocked storm drains and plastic pollution.  

Clean streets don’t just look great, they also improve the value of properties. The study ‘Value of cleaner neighbourhoods’ found that residents will pay up to 57% more to live in a clean neighbourhood. By being part of the solution business owners can help protect and even increase the market value of their property and make their establishments more inviting for customers. 

Protecting Public Health 

Vermin are attracted to dump sites making these sites sources of disease and infection. Anyone near a dump site risks getting sick both from the hazardous materials dumped and from the diseases spread by rats. These diseases aren’t only formidable – they’re often fatal. Rat urine is responsible for diseases like Leptospirosis ( causing kidney and liver damage) and Hantavirus, a debilitating viral bronchial disease. Rats also gnaw at cables, transformers and electrics causing expensive damage to businesses.

By cleaning up this waste before it attracts vermin, we put a stop to these health hazards before they happen. 

Preventing Floods 

Water sustains life, but it can also cause widespread destruction, as we saw during the recent flooding in KwaZulu-Natal. As our most precious and essential resource we must treasure it – for if we don’t, we will suffer. 

Illegal dumping is a terrifying threat to the water management of our district. When it rains, excess litter is swept into drains and sewers, blocking them and causing trash flash floods. Flooding, and the infrastructure damage it causes, puts immense pressure on emergency services when they are needed most.

To make sure our city can handle the rain we collect all dumping regularly and clean the stormwater drains as part of our winter preparedness programme. 

Pulverizing Plastic Pollution

A large percentage of waste illegally dumped is plastic. We are well aware that its consequences are far-reaching, but we are tackling this challenge too. When possible, we sort the waste and recycle what we can instead of sending it all to a landfill. By sorting recyclables, we help reduce the waste in our waterways and create employment opportunities. 

We understand it’s almost impossible to recycle all waste. However, we also know that big things have small beginnings. We all make small changes to bring about positive collective transformation.  Where possible, we must all take the opportunity to recycle.

How You Can Help Combat Illegal Dumping?

The COCT provides the tools necessary to crack down on illegal dumping and needs citizens to get involved. By reporting dumping you help the City make improvements and encourage others to do the same. Plus, it’s an easy way to beautify your neighbourhood and help keep it safe.

Although the issue is vast, if we all play our part together, we can create a greener, cleaner future for ourselves and future generations.

If you spot something, say something!

To report illegal dumping in your community:

  • Call 0860 103 089 or email solidwaste.bylaw@capetown.gov.za.  
  • If you have the culprit’s vehicle registration number and/or can identify him/her you can shortcut the process and call 021 400 6157 

Contact details: 

If you have any safety concerns to report, please contact one of the following numbers:

·       10111 – SAPS (South African Police Services)

·        107 – City of Cape Town Disaster Management

·        0860 103 099 – Secure Rite Control Room

 

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Trial By Fire – Fire Safety In Cape Town’s Summer

Cape Town fires - creative commons
Cape Town fires: Creative Commons

Cape Town’s fire season occurs from November through to May which are our hottest, and driest months. Together with our beloved south-easterly “Cape Doctor” – which adores clearing our city of pollution – these arid conditions create ideal opportunities for wildfires to spark and quickly rage out of control. 

From our homes and businesses to our beloved Table Mountain National Park, there are various organisations in place to manage fire safety and intervene both to avoid fires and to control them when they happen. 

It’s true that fires are a part of the South African landscape and occur naturally in grasslands, woodlands, fynbos, and sometimes in indigenous forests. However, there has been a disastrous loss of natural diversity in our fynbos ecosystem and an invasion of Australian wattles, Eucalypts and Mediterranean pines. Now, our fires burn hotter for longer and each fire destroys more than the last. Meaning it’s more important now than ever to actively keep your home, family and business safe and to protect the life and value they hold. 

Home and Work Checklist for Fire Safety

  • Ember-proofing any area, requires the removal of all flammable plants up to 7m from a building, as well as overhanging branches. Checking and cleaning gutters and roofing for debris is important too. 
  • Always remember, your safety is first and if you are not properly trained, call for assistance. 
  • Make sure that all your insurance documents and other important documentation are backed up securely to the cloud.
  • Assign tasks to staff and run fire drills so that everyone is prepared in an emergency.
  • If you need to stay and help fight fires, cover your head, nose and mouth and protect your eyes with goggles. Wear good shoes and gloves.
  • If you have access to water, wet the roof and gutters to stop hot ash from burning the roof.
  • Keep grass cut as short as possible as it helps slow the fire.
  • Keep a hose pipe rolled up and ready.
  • Keep fire extinguishers around that are regularly maintained and train your staff on how to use them safely and correctly.

Other interventions that you can implement on a larger scale include considering your construction materials if you are remodelling and supplementing them for fire-resistant alternatives. You should also ensure full continued compliance with all local and national fire safety codes and think about installing fire protection systems such as overhead sprinklers. 

Unfortunately, despite all the precautions, a fire can happen to any size business at any time. That is why protecting your employees and your property should be a top priority. Following the above steps will help you avoid any fires breaking out and minimise fire-related damages. While there may be no such thing as truly “fireproof,” these guidelines are an excellent starting point for safeguarding your business. 

Additional Resources

Preventing fires in the Western Cape

City of Cape Town  –  Basic Household Fire Safety

Fire is Everyone’s Fight Toolkit of guidelines and posters with lesson plans

Sanparks  –  Fire management / Table Mountain National Park Fire Management Plan

Contact information for  the Fire and Rescue Service Department

  • 24-hour emergencies: 107 (landline) or 021 480 7700 (cellphone)
  • General fire safety enquiries: 021 590 1971 / 021 590 1975
  • To report a fire : Hotline: 086 110 6417 or The City’s Regional Fire Control No: (021) 590 1900
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Welcoming a new year, new challenges and new triumphs

As we charge into 2022, there is undeniable trepidation surrounding the new challenges and triumphs the year will bring. This year we will continue to create an urban ecosystem that is safe, accessible and inviting to all the workers, visitors and community members of our district. As in years before, we are unwavering in our commitment to the property and business owners of our area and intend to consolidate and elevate our services based on the successes of last year.  

In 2022 we strive to:  

  • Create a safe and clean public environment by addressing issues of maintenance and by cleaning our streets, pavements and public spaces.  
  • Increase public safety through proactive visible patrolling and by supporting the efforts of the SAPS, City of Cape Town and private security providers.  
  • Manage existing and new public infrastructure for the future benefit of our community members.   
  • Decrease property-related crime to protect community members through our security-related partnerships and to protect property values to attract new investment to the area.  
  • Support the promotion of the businesses in our area by implementing urban greening, promoting energy efficiency initiatives, widening our recycling networks and bettering our risk and disaster management services.  
  • Support and promote social responsibility in the area and assist with the management and upliftment of people living on the streets.  
  • Encourage the maintenance and upgrading of private properties and public spaces in the area. 

We believe in the heart of our institution that the challenges we face are not insurmountable. 

Together with the City of Cape Town, our partners, outreach initiatives and local business owners, we will continue to strive towards reinvigorating our urban environment. Ultimately, together we can create a stable, safe, clean area that is prosperous for our community both economically and socially.  

Headlines from the City  

The City of Cape Town warns to be aware of scammers posing as electricity officials to gain access to your wallet and home. All officials will have an identification card with the City logo, with their name and surname and a photo. If you have any doubts call the COCT on 0860 103 089 to confirm their ID and work order number. 

The City of Cape Town urges their suppliers to be cautious of fake Request for Quotation (RFQ) emails sent to them, as if it is being sent from the City. Please report any suspicious emails to the City for further investigation.  

Struggling to pay your rates and taxes? The City of Cape Town has a wide range of financial relief options available. To learn more, click  here.   

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