Tag Archive for: urban management

How to Prepare Your Property For the Festive Season

After a challenging 2021, filled with great uncertainty and change globally, many of us are looking forward to wrapping things up for a well deserved holiday with family and friends. Ensuring that your property is secure and your business protected is the best Christmas gift you can give yourself and will give you the peace of mind that will allow you to relax and recuperate. 

Here are our top tips to keep your property safe so you can enjoy the merry season: 

Protecting Your Property:

  1. Ensure you have an alarm – Have an alarm installed by a reputable security company that you trust. Effective alarm systems include armed response services, detection beams, window sensors and electric fences.  
  1. Make sure that your alarm system is working – This includes checking that the backup battery works by doing a final test with your security company. 
  1. Do a thorough physical perimeter check – Ensure there are no access points, such as gaps in the fence, that intruders could enter through.
  1. Check your access points – Make sure that all doors, gates, windows, locks, security bars and roller shutters are in proper working condition and properly locked when you leave the premises.  
  1. Remove potential tools – All wooden pallets, tires and other items that could be used to breach the perimeter of your property must be stored away and all trees and bushes must be trimmed to ensure possible intruders can’t hide in them. 
  1. Collect all keys – All copies of keys, access cards and remote controls for gates and garage doors that are not in use during your absence must be handed in and secured.
  1. Check your emergency contact – The emergency contact number should be for someone with access to ALL entry points of the property. Their contact details should be displayed on the outside of the property for emergency services to contact them in case of fire, theft or crisis. 
  1. Be prepared for an emergency – Keep a list of emergency service providers such as a plumber, electrician and general contractor handy. You should also phone them and get the details of the appropriate staff that will be on call during the festive holidays.
  1. Do your banking beforehand – Do not leave any valuable items or cash on the premises if they cannot be properly secured. 
  1. Install adequate exterior lighting – This serves both as a deterrent and to help authorities catch suspicious persons lurking near your property. Connecting outdoor lights to timers and motion sensors can also help you save on your power bill.
  1. Check the lights – All exterior lights should be in working order as they are a deterrent to criminals and essential for the detection of a potential intruder by security. 
  1. Do your CCTV camera maintenance – If you have CCTV cameras on your premises, ensure they are placed strategically with no blind spots and have been inspected and that their backup batteries are in proper working condition. 

Prevention is better than cure, and we urge all property owners to make every effort to properly prepare for the coming weeks. After a challenging year for all, we sincerely hope that you can rest easy in the knowledge that we will be working through the festive season to keep your homes and businesses safe. 

To share your story with us and stand a chance to be featured in one of our future newsletters email us at media@geocentric.co.za.

If you have any safety concerns to share, please contact one of the following numbers:

·       10111 – SAPS (South African Police Services)

·        107 – City of Cape Town Disaster Management

·        0860 103 099 – Secure Rite Control Room

To contact the City of Cape Town 

Please use the City’s Customer Services call centre to request a service or query your account. You will receive a reference number that you can use to track the request. The best option is to use the City’s website www.capetown.gov.za and select ‘Service Requests’ on the home page, then follow instructions and capture each location as a separate request. The service selections and location determine to which department the request is routed by the system.

You can also send an email to the call centre contactus@capetown.gov.za for each request stating the request, location, complainant’s name, complainant’s contact details and any additional comments. 

You can also SMS 31373 (Maximum 160 characters) OR Call 086 010 3089

To report

Street People

  • Call 0800 872 201

Illegal dumping

Traffic or Taxi issues

  • Call 021 596 1999 or 0860 765 423

Drugs

  • Send an email to Drug.stop@capetown.gov.za
  • For drug treatment and support contact the City’s toll-free helpline on 0800 43 57 48 (0800 HELP 4 U).

Illegal Activity

  • Contact Law Enforcement/Metro Police on 0860 765 423 or 107

Emergency

  • In a life or property threatening situation…
  • Call 107 from a landline or 112 from a cell phone or 021 480 7700

Water and Sanitation related complaints (Burst pipe, water outage, blocked drain, etc.)

Faulty water management devices

Water restriction violation

Solid Waste Department

  • Call centre: 0860 103 089
  • Email: wastewise@capetown.gov.za

Electricity

Faults and enquiries

  • Call centre: 0860 103 089
  • Email: faultreporting.centre@capetown.gov.za
  • SMS: 31220
/by
,

Guide on how to Apply for a new, lost or stolen wheelie bin.

Apply for a new bin

The registered property owner or property managing agent must download and fill in the Supply of Services Application Form (English | Afrikaans | isiXhosa). Please ensure that you fill in all the sections related to refuse removal.

If you are renting, you will need to submit a letter of authority from the property owner or managing agent with your application form.

Click Here to guide.

Replace a stolen or damaged bin

If your bin has been stolen, you will need to report the theft of your bin at the nearest SAPS office to obtain an affidavit.

Click Here to guide.

/by

Urban Management Trolley Introduced

The Geocentric Urban Management Trolley Project was initiated in 2017. 

The aim of the project is to provide urban cleaning and maintenance teams with a platform to improve their daily tasks, assist with moving of equipment and tools and enable recycling while performing their tasks. 

Read more

/by

Geocentric Launches New App

“As Geocentric we are very proud to launch our new mobile phone reporting application,” said Gene Lohrentz of the urban management company recently. “This is another way in which we are enabling our CID business and property owners to interact with their City Improvement District Management. 

“We want our CID contributors to become part of our family by interacting with us about issues they might encounter.  The mobile application makes that possible on the devices most people have with them every day.” 

Read more

/by

SBID and partners help save feathered and fluffy friends

It appears that even injured, neglected or lost birds or animals who happen to find themselves in Strand, can rely on the kindness and efficiency of the SBID and its partners! 

 

Relief for Hot Dog 

On 6 February around midday, Strand Safety Officers Kevin en Nxesi came to the rescue of a dog that had been locked in a car since about 7am that morning. They had been informed about the animal by members of the public. 

 dog rescue1

It had appeared that there was no water for the dog, notwithstanding the fact that it was a particularly hot day. (The incident occurred just beyond the boundaries of the Strand BID.) 

 dog rescue2

The safety officers assisted in forcing open the windows of the vehicle and putting a bowl of water in the car for the overheated animal. The SPCA had meanwhile been alerted and subsequently removed the dog. 

 

The SAPS was also in attendance. 

 

Help for Hassled Birds 

injured rock kestrel

In one incident, Inspector Rohann Nolte of Secure Rite, who is employed by the SBID in Strand, found two small rock kestrels in Beach Road, one of which had possibly been injured by an airgun bullet or something similar. He arranged for the ruffled birds to be safely delivered to Birds of Prey Africa in Stellenbosch for further care. 

/by